2024 CHEVROLET SILVERADO 3500 — Complaint #2029086
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL filed October 1, 2024
NHTSA complaint #2029086 (ODI reference 11617507) concerns a 2024 CHEVROLET SILVERADO 3500 and was filed on October 1, 2024. The owner reports the failure occurred on July 7, 2024. The vehicle had 200 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as electrical system: integrated trailer brake control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 3500 cohort independently describe similar electrical system: integrated trailer brake control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 CHEVROLET SILVERADO 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "Brakes Disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 200.
Complaint Details
| NHTSA Complaint ID | 2029086 |
| ODI Number | 11617507 |
| Date Filed | October 1, 2024 |
| Failure Date | July 7, 2024 |
| VIN | 2GC4YTEY7R1 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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