2017 FORD ESCAPE — Complaint #2037937
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION filed November 5, 2024
NHTSA complaint #2037937 (ODI reference 11623605) concerns a 2017 FORD ESCAPE and was filed on November 5, 2024. The owner reports the failure occurred on October 4, 2024. The vehicle had 91,250 miles on the odometer at the time of the incident. The report was geocoded to Utah based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar power train:automatic transmission failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with faulty spark plugs and failed ignition coils. The contact was informed that the four spark plugs and the four ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. Additionally, the dealer informed the contact that transmission fluid needed to be refilled, and the transmission filter needed to be replaced. The vehicle was not repaired. The manufacturer was made awar
Complaint Details
| NHTSA Complaint ID | 2037937 |
| ODI Number | 11623605 |
| Date Filed | November 5, 2024 |
| Failure Date | October 4, 2024 |
| VIN | 1FMCU9J98HU |
Similar POWER TRAIN:AUTOMATIC TRANSMISSION Complaints for 2017 FORD ESCAPE
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle started to shake and vibrate and decelerate. The vehicle was taken to a nearby mechanic who dia
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled with an unstated message displayed on the instrument panel. Due
The engine has had coolant leaking into it. Clouds of white smoke, stalling and regular low coolant level. Once the recall work was performed, I was still having these issues and told the ford service
Transmission code fault I did not have power
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE DEALER STATED THE FORD ESCAPE WAS NO LONGER MOTORABLE AND NEEDED EXTENSIVE TRANSMISSION REPAIRS. FORD IS ASSISTING WITH
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.