2017 FORD ESCAPE — Complaint #1964866
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION filed February 6, 2024
NHTSA complaint #1964866 (ODI reference 11570170) concerns a 2017 FORD ESCAPE and was filed on February 6, 2024. The owner reports the failure occurred on January 30, 2024. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar power train:automatic transmission failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The engine has had coolant leaking into it. Clouds of white smoke, stalling and regular low coolant level. Once the recall work was performed, I was still having these issues and told the ford service dept. They said there is nothing they could do. Now my transmission has completely gone out at less than 100k miles even though all ford suggested maintenance work has been completed at suggested intervals. Itâs hard to justify replacing the transmission when I donât know when the engine will quit working due to the coolant intrusion.
Complaint Details
| NHTSA Complaint ID | 1964866 |
| ODI Number | 11570170 |
| Date Filed | February 6, 2024 |
| Failure Date | January 30, 2024 |
| VIN | 1FMCU0JD9HU |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.