2021 TESLA MODEL 3 — Complaint #2029750
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:HOOD:LATCH filed October 3, 2024
NHTSA complaint #2029750 (ODI reference 11617973) concerns a 2021 TESLA MODEL 3 and was filed on October 3, 2024. The owner reports the failure occurred on October 1, 2024. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:hood:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL 3 cohort independently describe similar latches/locks/linkages:hood:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TESLA MODEL 3 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Tesla Model 3. The contact stated while driving at various speeds, the hood opened unintentionally, the A/C unit and the radio intermittently turned on and off, the infotainment system screen intermittently turned black and randomly turned back on, along with several other failures that occurred. No warning lights was illuminated. The failures occurred on several different occasions. The contact was notified that the VIN was included in NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System) however, while attempting to update the vehicle software, the vehicle failed to complete the software update. The vehicle was drivable and was taken to the place of residence; the contact attempted to get in contact with Tesla Roadside Assistance however, once the contact reached the "confirm pickup spot" screen, the screen froze and would not confirm the request. The vehicle was not repaired. The contact attempted to notify the manufacturer however, the
Complaint Details
| NHTSA Complaint ID | 2029750 |
| ODI Number | 11617973 |
| Date Filed | October 3, 2024 |
| Failure Date | October 1, 2024 |
| VIN | 5YJ3E1EC2MF |
Similar LATCHES/LOCKS/LINKAGES:HOOD:LATCH Complaints for 2021 TESLA MODEL 3
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.