2017 FORD ESCAPE — Complaint #2027798
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER filed September 26, 2024
NHTSA complaint #2027798 (ODI reference 11616613) concerns a 2017 FORD ESCAPE and was filed on September 26, 2024. The owner reports the failure occurred on July 1, 2024. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:torque converter, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar power train:automatic transmission:torque converter failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the vehicle shuddered abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The vehicle was taken to two independent mechanics, who determined that the failure was due to the torque converter. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 80,000.
Complaint Details
| NHTSA Complaint ID | 2027798 |
| ODI Number | 11616613 |
| Date Filed | September 26, 2024 |
| Failure Date | July 1, 2024 |
| VIN | 1FMCU9J90HU |
Similar POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Complaints for 2017 FORD ESCAPE
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front of the vehicle. The contact stated that the check
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle shuddered. No warning lights were illuminated. The vehicle was taken to a local independent mech
Torque converter failed at about 70,000. Ford denies a known issue and will only pay for 2/3 of the repair bill. Uploading two phots with the first photo of the torque converter with a blue high hea
For several weeks experienced shudder/judder and hesitation. Most noticeable at around 40 mph. Vehicle serviced and inspected by both dealership and independent auto repair shop. Hesitation unsafe.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.