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2017 FORD ESCAPE — Complaint #1807345

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER filed April 14, 2022

NHTSA complaint #1807345 (ODI reference 11460823) concerns a 2017 FORD ESCAPE and was filed on April 14, 2022. The owner reports the failure occurred on February 23, 2022. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:torque converter, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar power train:automatic transmission:torque converter failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 FORD ESCAPE
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
State
Michigan

Complaint Description

Torque converter failed at about 70,000. Ford denies a known issue and will only pay for 2/3 of the repair bill. Uploading two phots with the first photo of the torque converter with a blue high heat burn mark in the top left and the second photo is the grinding teeth or gears on the torque convertor pump.

Complaint Details

NHTSA Complaint ID 1807345
ODI Number 11460823
Date Filed April 14, 2022
Failure Date February 23, 2022
VIN 1FMCU9GD9HU

Similar POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Complaints for 2017 FORD ESCAPE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.