2018 JEEP GRAND CHEROKEE — Complaint #2019333
Open-data reference.
NHTSA Complaint about AIR BAGS filed August 25, 2024
NHTSA complaint #2019333 (ODI reference 11610723) concerns a 2018 JEEP GRAND CHEROKEE and was filed on August 25, 2024. The owner reports the failure occurred on June 12, 2024. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as air bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar air bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Active head restraint went off while parked in a parking lot with individual sitting in affected seat. No accident/collision happened, no warning lights or other symptoms prior.
Complaint Details
| NHTSA Complaint ID | 2019333 |
| ODI Number | 11610723 |
| Date Filed | August 25, 2024 |
| Failure Date | June 12, 2024 |
| VIN | 1C4RJEAG4JC |
Similar AIR BAGS Complaints for 2018 JEEP GRAND CHEROKEE
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.