2017 FORD F-150 — Complaint #2010238
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR filed July 24, 2024
NHTSA complaint #2010238 (ODI reference 11604237) concerns a 2017 FORD F-150 and was filed on July 24, 2024. The owner reports the failure occurred on April 15, 2024. The vehicle had 90,000 miles on the odometer at the time of the incident. The report was geocoded to Connecticut based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:crank/camshaft position sensor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar engine and engine cooling:engine:crank/camshaft position sensor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, there was an abnormal rattling sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that 4 cam shaft phasers had failed. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Complaint Details
| NHTSA Complaint ID | 2010238 |
| ODI Number | 11604237 |
| Date Filed | July 24, 2024 |
| Failure Date | April 15, 2024 |
| VIN | 1FTEW1EG3HF |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.