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2020 FORD F-150 — Complaint #1976997

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION filed March 20, 2024

NHTSA complaint #1976997 (ODI reference 11578569) concerns a 2020 FORD F-150 and was filed on March 20, 2024. The owner reports the failure occurred on March 20, 2024. The vehicle had 17,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar power train:automatic transmission failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD F-150
Component
POWER TRAIN:AUTOMATIC TRANSMISSION
State
Michigan
Mileage
17,000 mi

Complaint Description

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost all motive power, after which the contact became aware that the gear selector was stuck in the drive position. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to diagnose the failure but informed the contact that the transmission control module had been reprogrammed. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer an additional five times, with the dealer not being able to diagnose the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 17,000.

Complaint Details

NHTSA Complaint ID 1976997
ODI Number 11578569
Date Filed March 20, 2024
Failure Date March 20, 2024
VIN 1FTEW1EP9LF

Similar POWER TRAIN:AUTOMATIC TRANSMISSION Complaints for 2020 FORD F-150

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.