2018 FORD FOCUS — Complaint #1976654
Open-data reference.
NHTSA Complaint about POWER TRAIN:CLUTCH ASSEMBLY filed March 19, 2024
NHTSA complaint #1976654 (ODI reference 11578329) concerns a 2018 FORD FOCUS and was filed on March 19, 2024. The owner reports the failure occurred on February 27, 2024. The vehicle had 59,566 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as power train:clutch assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar power train:clutch assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Focus. The contact stated while shifting in reverse(R), the vehicle failed to reverse as intended. The contact stated that her son jiggled the clutch but the vehicle failed to move as intended. The vehicle was taken to a dealer, where it was diagnosed that the clutch assembly, the cylinder assembly, the gasket retainer nut, the retainer bearing, the circlip-inner seal, the actuator clutch and bolts needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number:Â 18V845000 (Power Train). The manufacturer was notified of the failure. The failure mileage was 59,566. The contact is requesting a refund of the $4,535.37 that she paid to have her sonâs vehicle repaired.
Complaint Details
| NHTSA Complaint ID | 1976654 |
| ODI Number | 11578329 |
| Date Filed | March 19, 2024 |
| Failure Date | February 27, 2024 |
| VIN | 1FADP3H28JL |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.