2023 TESLA MODEL Y — Complaint #1971084
Open-data reference.
NHTSA Complaint about Chest Clip, Buckle, Harness filed February 28, 2024
NHTSA complaint #1971084 (ODI reference 11574452) concerns a 2023 TESLA MODEL Y and was filed on February 28, 2024. The owner reports the failure occurred on February 18, 2024. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as chest clip, buckle, harness, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar chest clip, buckle, harness failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Complete failure of harness release button, allowing my child to loosen the harness by gently leaning forward. This is a malfunction on a replacement frame (used for less than 2 months), NUNA replaced the original frame (used for 8 months) for the same issue. I have contacted NUNA about current frame issue, haver not heard back from them. Given the poor customer service I received with original frame failure, I do not expect NUNA to resolve this issue for several weeks. Consequently, I am working with retailer I purchased the car seat from to replace it with a different brand, as I no longer trust NUNA with the safety of my child.
Complaint Details
| NHTSA Complaint ID | 1971084 |
| ODI Number | 11574452 |
| Date Filed | February 28, 2024 |
| Failure Date | February 18, 2024 |
| VIN | 7SAYGAEE1PF |
Similar Chest Clip, Buckle, Harness Complaints for 2023 TESLA MODEL Y
The shoulder straps will not stay. They are supposed to lock in place once you adjust it and buckle the child in, but unfortunately, they will play back-and-forth and they will not lock in place. It i
After 8 months of use, the harness release button failed completely. This malfunction allowed the harness to loosen with our child in the car seat, while driving on a 3.5 hour road trip. Extremely sca
Harness is fraying from normal use; car seat is unsafe to use. Contacted company and they refused to replace it.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.