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2023 SUBARU FORESTER — Complaint #1966741

Open-data reference.

NHTSA Complaint about AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER filed February 12, 2024

NHTSA complaint #1966741 (ODI reference 11571449) concerns a 2023 SUBARU FORESTER and was filed on February 12, 2024. The owner reports the failure occurred on September 4, 2023. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as air bags:sensor:occupant classification:front passenger, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU FORESTER cohort independently describe similar air bags:sensor:occupant classification:front passenger failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 SUBARU FORESTER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 SUBARU FORESTER
Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
State
Florida

Complaint Description

The contact owns a 2023 Subaru Forester. The contact stated that the front passenger’s side occupant sensor failed to recognize a petite, smaller individual seated in the front passenger’s seat. The dealer was notified of failure and referred the contact to the manufacturer. The manufacturer was notified, and the contact inquired about the weight requirement for the passenger occupant sensor, and the manufacturer did not answer the question. The vehicle was not repaired or diagnosed. The failure mileage was unknown.

Complaint Details

NHTSA Complaint ID 1966741
ODI Number 11571449
Date Filed February 12, 2024
Failure Date September 4, 2023
VIN JF2SKAECXPH

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.