2021 CHEVROLET SUBURBAN — Complaint #1963519
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE filed February 1, 2024
NHTSA complaint #1963519 (ODI reference 11569245) concerns a 2021 CHEVROLET SUBURBAN and was filed on February 1, 2024. The owner reports the failure occurred on January 29, 2024. The vehicle had 46,000 miles on the odometer at the time of the incident. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SUBURBAN cohort independently describe similar fuel system, gasoline failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 CHEVROLET SUBURBAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 5 MPH up the driveway, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to restart the vehicle; however, while the vehicle was idling, the engine shut off upon depressing the accelerator pedal. The vehicle was towed to the dealer, where it was determined that the fuel pump power control module had failed and needed to be replaced; however, the part was on a national backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall because the VIN was not included. The failure mileage was approximately 46,000.
Complaint Details
| NHTSA Complaint ID | 1963519 |
| ODI Number | 11569245 |
| Date Filed | February 1, 2024 |
| Failure Date | January 29, 2024 |
| VIN | 1GNSKBKT3MR |
Similar FUEL SYSTEM, GASOLINE Complaints for 2021 CHEVROLET SUBURBAN
The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the vehicle de
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The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 55 MPH, the vehicle shut off unexpectedly and failed to restart. The transmission was in park(P) and failed to shift to neu
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 45-55 MPH, the vehicle lost motive power inadvertently. There was no warning light illuminated. The contact was able to vee
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.