2023 KIA SPORTAGE — Complaint #1960939
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL filed January 24, 2024
NHTSA complaint #1960939 (ODI reference 11567418) concerns a 2023 KIA SPORTAGE and was filed on January 24, 2024. The owner reports the failure occurred on December 17, 2023. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as vehicle speed control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SPORTAGE cohort independently describe similar vehicle speed control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 KIA SPORTAGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle speed control failed to accelerate above 50 MPH. Pushing down on the accelerator would continue to increase RPMs, but instead the car would coast. How was your safety or the safety of others put at risk? This malfunction made it impossible to reach highway speeds, which meant I was traveling 20-25 MPH slower than the rest of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem persisted for the entire driving session; however, after turning off the car and turning it back on, the problem has not reproduced. A passenger recorded a video of the issue occurring, and the dealer reviewed the video and confirmed that it is definitely a safety hazard, but since the issue was not reproducible, they stated they could not take any action based on Kia's service policies. Has the vehicle or component been inspected by the manufa
Complaint Details
| NHTSA Complaint ID | 1960939 |
| ODI Number | 11567418 |
| Date Filed | January 24, 2024 |
| Failure Date | December 17, 2023 |
| VIN | 5XYK53AFXPG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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