2016 FORD FUSION — Complaint #1958168
Open-data reference.
NHTSA Complaint about WHEELS:LUGS/NUTS/BOLTS/STUDS filed January 15, 2024
NHTSA complaint #1958168 (ODI reference 11565520) concerns a 2016 FORD FUSION and was filed on January 15, 2024. The owner reports the failure occurred on January 15, 2024. The report was geocoded to Connecticut based on the filer's self-reported location. The affected component is categorized as wheels:lugs/nuts/bolts/studs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar wheels:lugs/nuts/bolts/studs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Stamford Ford in Stamford CT said I need to replace frozen lug nuts due to corrosion. they said it is not covered and I have to absorb the cost of $ 300. All service on this vehicle have been performed by ford service department. a recall should have been issued to correct this issue. this is a safety issue and FORD must fix this at their cost, not the customer's.
Complaint Details
| NHTSA Complaint ID | 1958168 |
| ODI Number | 11565520 |
| Date Filed | January 15, 2024 |
| Failure Date | January 15, 2024 |
| VIN | 1FA6P0HD5G5 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.