2016 FORD FUSION — Complaint #1860940
Open-data reference.
NHTSA Complaint about WHEELS:LUGS/NUTS/BOLTS/STUDS filed December 22, 2022
NHTSA complaint #1860940 (ODI reference 11498555) concerns a 2016 FORD FUSION and was filed on December 22, 2022. The owner reports the failure occurred on December 17, 2022. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as wheels:lugs/nuts/bolts/studs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar wheels:lugs/nuts/bolts/studs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I had a flat tire. When I went to get the lug nut wrench it was not there. Since this was the first time that I removed the spare tire and the lug nut wrench was not there it appears as though the car never came with one. I called AAA and they had to destroy the outer coating of the lug nut in order to remove it as it seemed to have swollen 1/2 size. I took the car to my service provider and he said that all of the lug nuts were the same and no wrench would fit them. I had to have all lug nuts replaced with ones the correct size and I had to buy a new Lug Wrench to make up for the one I never got. The total cost was $337.02 which I would like Ford to compensate me for.
Complaint Details
| NHTSA Complaint ID | 1860940 |
| ODI Number | 11498555 |
| Date Filed | December 22, 2022 |
| Failure Date | December 17, 2022 |
| VIN | 1FA6P0HD6G5 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.