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2013 JEEP WRANGLER — Complaint #1947808

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NHTSA Complaint about AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE filed December 4, 2023

NHTSA complaint #1947808 (ODI reference 11558384) concerns a 2013 JEEP WRANGLER and was filed on December 4, 2023. The owner reports the failure occurred on November 15, 2023. The vehicle had 99,000 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as air bags:frontal:driver clockspring/spiral cassette, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP WRANGLER cohort independently describe similar air bags:frontal:driver clockspring/spiral cassette failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 JEEP WRANGLER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 JEEP WRANGLER
Component
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
State
Wisconsin
Mileage
99,000 mi

Complaint Description

The contact owns a 2013 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clockspring had failed and needed to be replaced. The vehicle was then taken to the dealer, where the clockspring was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

Complaint Details

NHTSA Complaint ID 1947808
ODI Number 11558384
Date Filed December 4, 2023
Failure Date November 15, 2023
VIN 1C4GJWBG3DL

Similar AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE Complaints for 2013 JEEP WRANGLER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.