2016 FORD F-150 — Complaint #1945684
Open-data reference.
NHTSA Complaint about VISIBILITY:GLASS, SIDE/REAR filed November 27, 2023
NHTSA complaint #1945684 (ODI reference 11556920) concerns a 2016 FORD F-150 and was filed on November 27, 2023. The owner reports the failure occurred on November 24, 2023. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as visibility:glass, side/rear, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar visibility:glass, side/rear failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Ford F-150. The contact stated that after remotely starting the vehicle and waiting approximately 2-5 minutes, there was an abnormal chemical odor coming into the cabin of the vehicle. Shortly afterwards, the rear window fractured into several pieces onto the rear seats. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacture was made aware of the failure and confirmed there was no recall on the VIN. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.
Complaint Details
| NHTSA Complaint ID | 1945684 |
| ODI Number | 11556920 |
| Date Filed | November 27, 2023 |
| Failure Date | November 24, 2023 |
| VIN | 1FTEW1EFXGK |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.