2021 FORD EXPLORER — Complaint #1938758
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: WARNINGS filed October 26, 2023
NHTSA complaint #1938758 (ODI reference 11552126) concerns a 2021 FORD EXPLORER and was filed on October 26, 2023. The owner reports the failure occurred on October 26, 2023. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as back over prevention: warnings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar back over prevention: warnings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
In relation to NHTSA Recall Number: 23V342, Ford has failed to remedy issues around reverse Automatic Emergency Breaking. Whenever the 360° camera screen is blue, the system in place to prevent collisions also fails. There is no pattern of failure. Nearly 60% of the time the vehicle is driven an error related to 23V342 occurs.
Complaint Details
| NHTSA Complaint ID | 1938758 |
| ODI Number | 11552126 |
| Date Filed | October 26, 2023 |
| Failure Date | October 26, 2023 |
| VIN | 1FM5K8GC5MG |
Similar BACK OVER PREVENTION: WARNINGS Complaints for 2021 FORD EXPLORER
The parking collision sensors started to act up. Its been replaced 3 or 4 times in the last year over the same problem and no one has tried to tell me how to fix the issue besides keep getting it repl
My complaint relates to: Manufacturer Recall Number: 23S23 NHTSA Recall Number: 23V342 INTERMITTENT EXPERIENCE OF A REAR CAMERA BLUE ON THE SYNC SCREEN WHEN THE VEHICLE IS PLACED IN REVERSE and notifi
The contact owns a 2021 Ford Explorer. The contact stated that while the vehicle was shifted into reverse, the audible alarm feature failed to alert the contact to an object or another vehicle nearby.
Screen is blue by reverse
The back up camera fails basically 1 out of 5 times it's engaged between skipping or just straight blue/black screen. The screen is out and causes blind spots while backing up.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.