2017 SUBARU FORESTER — Complaint #1931257
Open-data reference.
NHTSA Complaint about AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION filed September 27, 2023
NHTSA complaint #1931257 (ODI reference 11546927) concerns a 2017 SUBARU FORESTER and was filed on September 27, 2023. The owner reports the failure occurred on March 25, 2023. The vehicle had 75,000 miles on the odometer at the time of the incident. The report was geocoded to Nebraska based on the filer's self-reported location. The affected component is categorized as air bags:sensor:occupant classification, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU FORESTER cohort independently describe similar air bags:sensor:occupant classification failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 SUBARU FORESTER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Subaru Forester. The contact stated while driving at approximately 35 MPH, the passengerâs side air bag sensor showed that there was no passenger in the seat. The contact stated on other occasions while there was a passenger seated in the seat, the occupant detection system failed to detect a passenger seated in the seat. The contact stated that the failure was intermittent but recurred several times. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passengerâs air bag sensor needed to be replaced; however, the contact was advised that the sensors were on a national backorder. The vehicle was not repaired. The manufacturer had been informed of the failure and advised the contact that the sensors were on backorder. The contact was recently advised that he would have to take the vehicle back and return the loaner vehicle to the dealer. The contact was advised by the dealer not to have a passenger sit in the fr
Complaint Details
| NHTSA Complaint ID | 1931257 |
| ODI Number | 11546927 |
| Date Filed | September 27, 2023 |
| Failure Date | March 25, 2023 |
| VIN | JF2SJATC3HH |
Similar AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Complaints for 2017 SUBARU FORESTER
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.