2019 FORD EDGE — Complaint #1928102
Open-data reference.
NHTSA Complaint about WHEELS:LUGS/NUTS/BOLTS/STUDS filed September 15, 2023
NHTSA complaint #1928102 (ODI reference 11544783) concerns a 2019 FORD EDGE and was filed on September 15, 2023. The owner reports the failure occurred on September 15, 2023. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as wheels:lugs/nuts/bolts/studs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar wheels:lugs/nuts/bolts/studs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I just brought my car in to my Ford dealership to have an oil change and tires rotated. They are the only ones that service my car. I was told they could not rotate my tires as my lug nuts were swollen. I'm told that the extended warranty that I bought from Ford will not cover that. Now I'm going to be out 110.00 or they won't rotate my tires and was told that I may not be able to get my tire off if I get a flat.
Complaint Details
| NHTSA Complaint ID | 1928102 |
| ODI Number | 11544783 |
| Date Filed | September 15, 2023 |
| Failure Date | September 15, 2023 |
| VIN | 2FMPK3J99KB |
Similar WHEELS:LUGS/NUTS/BOLTS/STUDS Complaints for 2019 FORD EDGE
The contact owns a 2019 Ford Edge. The contact stated that while changing the lug nuts on the wheels, the contact became aware that the lug nuts were swollen. The vehicle was towed to the dealer, and
The contact owns a 2019 Ford Edge equipped with Pirelli Tires, Tire Line: Scorpion Verde Offseason, Tire Size: 245/50/R20, DOT Number: UNKCR7290519. The contact stated that the vehicle was taken to th
I took my vehicle in for oil change and tire rotation and was told that the tire rotation could not be done due to âswelled lug nutsâ.
The contact owns a 2019 Ford Edge. The contact stated that while the vehicle was at the dealer being serviced, the contact was informed that the lug nuts were swollen and needed to be replaced. The ve
Went to get brakes replaced and found out the lug nuts were jammed on and could not be removed, took it to the deal to find out they were swollen on and no one would have been able to remove them but
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.