2019 FORD EDGE — Complaint #1918424
Open-data reference.
NHTSA Complaint about WHEELS:LUGS/NUTS/BOLTS/STUDS filed August 12, 2023
NHTSA complaint #1918424 (ODI reference 11538130) concerns a 2019 FORD EDGE and was filed on August 12, 2023. The owner reports the failure occurred on August 11, 2023. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as wheels:lugs/nuts/bolts/studs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar wheels:lugs/nuts/bolts/studs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Went to get brakes replaced and found out the lug nuts were jammed on and could not be removed, took it to the deal to find out they were swollen on and no one would have been able to remove them but them! They stated they see it all the time if I had a flat no one would have gotten them off it would have had to towed! To me this is a safety hazard that could leave me stranded. They said this was comment I called ford they would not acknowledge it
Complaint Details
| NHTSA Complaint ID | 1918424 |
| ODI Number | 11538130 |
| Date Filed | August 12, 2023 |
| Failure Date | August 11, 2023 |
| VIN | 2FMPK4J93KB |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.