2014 JEEP CHEROKEE — Complaint #1921444
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) filed August 22, 2023
NHTSA complaint #1921444 (ODI reference 11540186) concerns a 2014 JEEP CHEROKEE and was filed on August 22, 2023. The owner reports the failure occurred on May 27, 2023. The vehicle had 120,000 miles on the odometer at the time of the incident. The report was geocoded to Nevada based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:control module (tcm/pcm/tecm), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:automatic transmission:control module (tcm/pcm/tecm) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 40 MPH, several unknown warning lights illuminated. The contact stated that the vehicle started to downshift independently and then upshifted abnormally. The contact stated that the vehicle lost motive power and stalled. The contact pulled over and the power steering and brakes functioned as needed however, the instrument cluster was blank. The contact was able to restart the vehicle after several attempts and the functionality returned. The vehicle was taken to a local dealer, where it was diagnosed and determined that the TCM needed to be reset. The vehicle was repaired. The contact stated that the failure reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
Complaint Details
| NHTSA Complaint ID | 1921444 |
| ODI Number | 11540186 |
| Date Filed | August 22, 2023 |
| Failure Date | May 27, 2023 |
| VIN | 1C4PJMAB6EW |
Similar POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Complaints for 2014 JEEP CHEROKEE
The contact owns a 2014 Jeep Cherokee. The vehicle was serviced under Manufacturer Recall Number: U90 (Catalyst Efficiency Recall). However, recently, there was an abnormal knocking sound coming from
The contact owns a 2014 Jeep Cherokee. The contact stated while operating the vehicle, the transmission experienced hard shifting and the vehicle stalled. The vehicle was taken to the local Auto Zone
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE VEHICLE WAS PLACED INTO DRIVE, IT LURCHED FORWARD AND THE 4X4 AND SERVICE TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT SPOKE WITH A LOCA
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.