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2014 JEEP CHEROKEE — Complaint #1630655

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) filed December 20, 2019

NHTSA complaint #1630655 (ODI reference 11290392) concerns a 2014 JEEP CHEROKEE and was filed on December 20, 2019. The owner reports the failure occurred on December 20, 2019. The vehicle had 107,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:control module (tcm/pcm/tecm), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:automatic transmission:control module (tcm/pcm/tecm) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 JEEP CHEROKEE
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
State
Georgia
Mileage
107,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE VEHICLE WAS PLACED INTO DRIVE, IT LURCHED FORWARD AND THE 4X4 AND SERVICE TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT SPOKE WITH A LOCAL MECHANIC AND WAS INFORMED THAT THE TCM WAS FAULTY. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 107,000.

Complaint Details

NHTSA Complaint ID 1630655
ODI Number 11290392
Date Filed December 20, 2019
Failure Date December 20, 2019
VIN 1C4PJMDB4EW

Similar POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Complaints for 2014 JEEP CHEROKEE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.