2019 SUBARU CROSSTREK — Complaint #1912552
Open-data reference.
NHTSA Complaint about Tether, Lower Anchor (on car seat or vehicle) filed July 24, 2023
NHTSA complaint #1912552 (ODI reference 11534097) concerns a 2019 SUBARU CROSSTREK and was filed on July 24, 2023. The owner reports the failure occurred on July 24, 2023. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as tether, lower anchor (on car seat or vehicle), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU CROSSTREK cohort independently describe similar tether, lower anchor (on car seat or vehicle) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 SUBARU CROSSTREK shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I have two of the same model car seat for both my wife's and my cars. In the rear facing position, neither car seat locks into the set recline position. Instead it clicks out of what we set it at and slides all the way to the #1 position which is the most reclined. This seems to be a major safety issue and suspiciously Evenflo has discontinued this model which is a somewhat new model. Upon looking up recent online reviews, it seems that many parents have this same issue and significant safety concern. This car seat needs to be investigated ASAP and possibly recalled.
Complaint Details
| NHTSA Complaint ID | 1912552 |
| ODI Number | 11534097 |
| Date Filed | July 24, 2023 |
| Failure Date | July 24, 2023 |
| VIN | JF2GTAMC3KH |
Similar Tether, Lower Anchor (on car seat or vehicle) Complaints for 2019 SUBARU CROSSTREK
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.