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2017 TESLA MODEL S — Complaint #1899817

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NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE filed June 5, 2023

NHTSA complaint #1899817 (ODI reference 11525450) concerns a 2017 TESLA MODEL S and was filed on June 5, 2023. The owner reports the failure occurred on February 15, 2023. The vehicle had 64,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:adas:autonomous/self driving:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL S cohort independently describe similar electrical system:adas:autonomous/self driving:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 TESLA MODEL S shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 TESLA MODEL S
Component
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
State
California
Mileage
64,000 mi

Complaint Description

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V085000 (Steering, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to make right and left turns as signaled by the software. The manufacturer was made aware of the issue and the failure. The approximate failure mileage was 64,000. Parts distribution disconnect.

Complaint Details

NHTSA Complaint ID 1899817
ODI Number 11525450
Date Filed June 5, 2023
Failure Date February 15, 2023
VIN 5YJSA1E21HF

Similar ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Complaints for 2017 TESLA MODEL S

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.