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2021 TESLA MODEL Y — Complaint #1883593

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NHTSA Complaint about FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE filed March 28, 2023

NHTSA complaint #1883593 (ODI reference 11514248) concerns a 2021 TESLA MODEL Y and was filed on March 28, 2023. The owner reports the failure occurred on November 19, 2022. The vehicle had 18,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: adaptive cruise control:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar forward collision avoidance: adaptive cruise control:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 TESLA MODEL Y
Component
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE
State
Texas
Mileage
18,000 mi

Complaint Description

The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 75 MPH with the "auto pilot" and the "cruise control" functions engaged, the vehicle made an emergency stop. The contact stated that the force of the emergency braking had thrown him forward into the seat belt. The contact stated no warning light was illuminated. The contact was able to disengage the auto pilot and cruise control and continued his trip. The contact stated that the emergency or "phantom braking" had become a recurring failure. The contact scheduled a remote service for the vehicle and an over-the-air software update had been performed. The vehicle had been repaired. The contact stated that the failure continued after the software update. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.

Complaint Details

NHTSA Complaint ID 1883593
ODI Number 11514248
Date Filed March 28, 2023
Failure Date November 19, 2022
VIN 5YJYGDEF8MF

Similar FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE Complaints for 2021 TESLA MODEL Y

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.