2021 TESLA MODEL Y — Complaint #1839062
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE filed September 7, 2022
NHTSA complaint #1839062 (ODI reference 11483264) concerns a 2021 TESLA MODEL Y and was filed on September 7, 2022. The owner reports the failure occurred on August 23, 2022. The vehicle had 10,043 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: adaptive cruise control:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar forward collision avoidance: adaptive cruise control:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Tesla Model Y. The contact stated that while her husband was driving approximately 75 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle inadvertently slowed down to 30 MPH. The contact disengaged the cruise control and the self-driving feature also disengaged simultaneously. The manufacturer was made aware of the failure. The Service Center diagnosed the vehicle with a software failure however, there was no current fix. The failure mileage was 10,043.
Complaint Details
| NHTSA Complaint ID | 1839062 |
| ODI Number | 11483264 |
| Date Filed | September 7, 2022 |
| Failure Date | August 23, 2022 |
| VIN | 5YJYGDEE0MF |
Similar FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE Complaints for 2021 TESLA MODEL Y
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.