2020 KIA SORENTO — Complaint #1882368
Open-data reference.
NHTSA Complaint about TRAILER HITCHES filed March 23, 2023
NHTSA complaint #1882368 (ODI reference 11513411) concerns a 2020 KIA SORENTO and was filed on March 23, 2023. The owner reports the failure occurred on March 23, 2023. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as trailer hitches, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar trailer hitches failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Kia Sorento. The contact stated that he recently purchased the vehicle and was made aware of NHTSA Campaign Number: 22V703000 (Trailer Hitches) upon purchase. The contact stated that the dealer provided the recall information however, the dealer did not inform the owner of when the parts were to become available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Complaint Details
| NHTSA Complaint ID | 1882368 |
| ODI Number | 11513411 |
| Date Filed | March 23, 2023 |
| Failure Date | March 23, 2023 |
| VIN | 5XYPG4A53LG |
Similar TRAILER HITCHES Complaints for 2020 KIA SORENTO
The contact owned a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed smoke coming from the vehicle. The contact stated the fuse box located on the d
The contact owns a 2020 Kia Sorento. The contact stated that on multiple occasions while driving at various speeds, there was an abnormal burning odor inside the cabin of the vehicle. The contact rece
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was unavailable. The contact sta
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contac
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.