2015 HYUNDAI SONATA — Complaint #1856386
Open-data reference.
NHTSA Complaint about SUSPENSION filed November 29, 2022
NHTSA complaint #1856386 (ODI reference 11495383) concerns a 2015 HYUNDAI SONATA and was filed on November 29, 2022. The owner reports the failure occurred on November 29, 2022. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as suspension, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar suspension failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Our 2015 Hyundai Sonata has made a clunking sound when accelerating or slowing down. We took our car to Brandon Hyundai and explained the problem. They had our car for 1 day and said a motor mount and a transmission mount were faulty. They said they did the repairs and that it was covered by warranty. Within a few days the car was making the same sound and we returned it to Hyundai. The next day the car repair was "completed". Again they said it was a motor mount and it was repaired at no expense since it was covered by warranty. The noise returned and we will schedule another appointment to hopefully fix the problem. Our Sonata has 97000 miles on it and we think Brandon Hyundai may be stalling until the warranty runs out. Our family has bought 5 new Hyundai's in the last 10 years and have been very pleased with the cars. I don't blame the vehicle, just the dealer's service department. RVE
Complaint Details
| NHTSA Complaint ID | 1856386 |
| ODI Number | 11495383 |
| Date Filed | November 29, 2022 |
| Failure Date | November 29, 2022 |
| VIN | 5NPE34AF8FH |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.