2013 FORD EXPLORER — Complaint #1854176
Open-data reference.
NHTSA Complaint about STEERING:ELECTRIC POWER ASSIST SYSTEM filed November 16, 2022
NHTSA complaint #1854176 (ODI reference 11493861) concerns a 2013 FORD EXPLORER and was filed on November 16, 2022. The owner reports the failure occurred on August 16, 2022. The vehicle had 190,000 miles on the odometer at the time of the incident. The report was geocoded to Nebraska based on the filer's self-reported location. The affected component is categorized as steering:electric power assist system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar steering:electric power assist system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Ford Explorer. The contact stated that while driving at various speeds when the power steering would suddenly fail to make it difficult to maneuver the vehicle and or seize complete movement. The contact stated that when the failure occurred they would park the vehicle and maneuver the steering wheel until they were able to gain control. The contact had made an appointment with the dealer but not taken the vehicle to be diagnosed as of yet. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 190,000.
Complaint Details
| NHTSA Complaint ID | 1854176 |
| ODI Number | 11493861 |
| Date Filed | November 16, 2022 |
| Failure Date | August 16, 2022 |
| VIN | 1FM5K8D82DG |
Similar STEERING:ELECTRIC POWER ASSIST SYSTEM Complaints for 2013 FORD EXPLORER
The contact owns a 2013 Ford Explorer. The contact stated that while attempting to start the vehicle, the steering wheel was locked. The contact stated that there was a message displayed that the stee
The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 40 MPH, the steering wheel became firm, requiring extra effort while steering the vehicle. The contact stated that
The contact owns a 2013 Ford Explorer. The contact stated while driving 40 MPH with her three-year-old in the vehicle, the power steering assist fault warning light illuminated and the steering wheel
The contact owns a 2013 Ford Explorer. The contact stated while driving 55 MPH, the steering wheel stiffened with the "service power steering" and service advance track" messages on the instrument pan
Driving it and lost power steering and the wheel got very hard and almost crashed my Explorer
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.