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2020 FORD EXPEDITION — Complaint #1835885

Open-data reference.

NHTSA Complaint about VISIBILITY:SUN/MOON ROOF ASSEMBLY filed August 24, 2022

NHTSA complaint #1835885 (ODI reference 11481062) concerns a 2020 FORD EXPEDITION and was filed on August 24, 2022. The owner reports the failure occurred on August 22, 2022. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as visibility:sun/moon roof assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPEDITION cohort independently describe similar visibility:sun/moon roof assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD EXPEDITION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD EXPEDITION
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
State
California

Complaint Description

Panoramic moon roof exploded without warning. No debris or objects hit roof. Glass fell into vehicle from above. Ford denying any manufacturing wrong doing. Glass could have cut or injured children sitting in car seats below.

Complaint Details

NHTSA Complaint ID 1835885
ODI Number 11481062
Date Filed August 24, 2022
Failure Date August 22, 2022
VIN 1FMJU1JTXLE

Similar VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints for 2020 FORD EXPEDITION

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.