2012 JEEP GRAND CHEROKEE — Complaint #1800108
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP filed March 7, 2022
NHTSA complaint #1800108 (ODI reference 11455590) concerns a 2012 JEEP GRAND CHEROKEE and was filed on March 7, 2022. The owner reports the failure occurred on January 1, 2019. The vehicle had 72,500 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar fuel system, gasoline:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System). The contact took the vehicle to local dealer and had the recall repair completed. The vehicle was repaired. The contact stated that after the repair, the vehicle would intermittently fail to start. The contact stated that the Electronic Throttle Control (ETC) warning light was illuminated. The contact was able to start the vehicle on the second attempt. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to local dealer, where it was diagnosed with needing the fuel pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 72,500.
Complaint Details
| NHTSA Complaint ID | 1800108 |
| ODI Number | 11455590 |
| Date Filed | March 7, 2022 |
| Failure Date | January 1, 2019 |
| VIN | 1C4RJFCG9CC |
Similar FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Complaints for 2012 JEEP GRAND CHEROKEE
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. There was no warning light illuminated. The vehicle
2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BEING UNABLE TO START VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS OUT OF WARRANTY. ALSO, THE FUE
2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED WIN MODULE WAS INOPERABLE AT TIMES. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE FA
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO SCRANTON DODGE (1146 WYOMING AVE, SCRANTON, PA), BUT WAS NOT DIAGN
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER TEN MINUTES WHILE IN TRAFFIC AND DROVE HOM
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.