2012 JEEP GRAND CHEROKEE — Complaint #1571555
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP filed June 3, 2019
NHTSA complaint #1571555 (ODI reference 11217491) concerns a 2012 JEEP GRAND CHEROKEE and was filed on June 3, 2019. The owner reports the failure occurred on May 10, 2019. The vehicle had 97,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar fuel system, gasoline:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER TEN MINUTES WHILE IN TRAFFIC AND DROVE HOME. THE FOLLOWING DAY, THE VEHICLE FAILED TO START AND WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (LOCATED AT 2903, 7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED PREVIOUSLY AND THE VEHICLE WAS TOWED TO HER RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Complaint Details
| NHTSA Complaint ID | 1571555 |
| ODI Number | 11217491 |
| Date Filed | June 3, 2019 |
| Failure Date | May 10, 2019 |
| VIN | 1C4RJFAG0CC |
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2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED WIN MODULE WAS INOPERABLE AT TIMES. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE FA
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO SCRANTON DODGE (1146 WYOMING AVE, SCRANTON, PA), BUT WAS NOT DIAGN
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.