2010 MAZDA MAZDA3 — Complaint #1762201
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:DASHBOARD filed August 9, 2021
NHTSA complaint #1762201 (ODI reference 11428399) concerns a 2010 MAZDA MAZDA3 and was filed on August 9, 2021. The owner reports the failure occurred on July 1, 2019. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as structure:interior panels:dashboard, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA MAZDA3 cohort independently describe similar structure:interior panels:dashboard failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 MAZDA MAZDA3 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Mazda Mazda3. The contact stated that overtime the dashboard had become glossy and sticky due to excessive heat. The contact also stated that on sunny days, the sun would reflect off the glossy surface and would obstruct her vision while driving. The contact notified the dealer of the failure and they informed her that the vehicle was no longer covered under warranty. The manufacturer was notified of the failure and she was informed that unless she had received a notification that her vehicle was under recall or warranty, no assistance could be provided. The vehicle was not repaired. The failure mileage was approximately 60,000.
Complaint Details
| NHTSA Complaint ID | 1762201 |
| ODI Number | 11428399 |
| Date Filed | August 9, 2021 |
| Failure Date | July 1, 2019 |
| VIN | JM1BL1SG9A1 |
Similar STRUCTURE:INTERIOR PANELS:DASHBOARD Complaints for 2010 MAZDA MAZDA3
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.