2016 FORD EXPLORER — Complaint #1747714
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:ROOF AND PILLARS filed May 17, 2021
NHTSA complaint #1747714 (ODI reference 11417428) concerns a 2016 FORD EXPLORER and was filed on May 17, 2021. The owner reports the failure occurred on May 17, 2021. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as structure:body:roof and pillars, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure:body:roof and pillars failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The recall has been put out and the dealership is claiming that the fix of gluing the roof rack covers back on is not sufficient and that a new fix needs to be made. The fix is not available to me and I cannot use the vehicle for work with an open recall. I understand that recalls happen, but the fix should be available immediately upon publishing them.
Complaint Details
| NHTSA Complaint ID | 1747714 |
| ODI Number | 11417428 |
| Date Filed | May 17, 2021 |
| Failure Date | May 17, 2021 |
| VIN | 1FM5K8BH7GG |
Similar STRUCTURE:BODY:ROOF AND PILLARS Complaints for 2016 FORD EXPLORER
See attached document for complaint
See attached document for complaint
The front pillar cover has blown off my 2016 Explorer 3 times in the 4 years Iâve owned the vehicle. Two of the 3 times this occurred, I was traveling in heavy traffic on a limited access highway c
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE ROOF RACK RAIL CLIPS FAILED. THE CLIPS CONSTANTLY DETACHED FROM THE RAILS WHEN DRIVING OR WHEN THE VEHICLE WAS AT A CAR WASH. THE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.