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2020 RAM 1500 — Complaint #1706713

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NHTSA Complaint about VISIBILITY filed November 16, 2020

NHTSA complaint #1706713 (ODI reference 11374815) concerns a 2020 RAM 1500 and was filed on November 16, 2020. The owner reports the failure occurred on November 14, 2020. The vehicle had 14,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as visibility, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar visibility failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 RAM 1500
Component
VISIBILITY
State
Michigan
Mileage
14,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.

Complaint Details

NHTSA Complaint ID 1706713
ODI Number 11374815
Date Filed November 16, 2020
Failure Date November 14, 2020

Similar VISIBILITY Complaints for 2020 RAM 1500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.