2019 SUBARU FORESTER — Complaint #1635382
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING filed January 8, 2020
NHTSA complaint #1635382 (ODI reference 11297850) concerns a 2019 SUBARU FORESTER and was filed on January 8, 2020. The owner reports the failure occurred on August 19, 2019. The vehicle had 100 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as exterior lighting, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU FORESTER cohort independently describe similar exterior lighting failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 SUBARU FORESTER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
1. WHILE THE CAR IS IN MOTION (AND UNDER NORMAL DRIVING CONDITIONS) ON HIGHWAYS, MY FRONT WINDSHIELD HAS CRACKED 4X SINCE TAKING DELIVERY OF NEW VEHICLE AT THE END OF JULY 2019. ONCE THE FRONT WINDSHIELD CRACKS, IT CONTINUES TO SPREAD. DURING THE PROCESS OF PAYING FOR THE VEHICLE, I WAS ENCOURAGED AT EVERY STEP TO PURCHASING ADDITIONAL WINDSHIELD COVERAGE TO COVER THE COST OF REPLACING THE FRONT WINDSHIELD IN CASE IT NEEDED TO BE REPLACED DUE TO THE EYESIGHT CAMERA SYSTEM. THE WINDSHIELD HAS CRACKED ON THE INTERSTATE, A STATE TOLLWAY, AND A HIGHWAY. 2. THE BLUE TEMPERATURE LIGHT TURNS ON FOR FIVE MINUTES OR MORE WHEN STARTING THE VEHICLE. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP AND THEY DISMISS ME SAYING THAT THIS IS A NORMAL CONDITION OF THE CAR (WHICH WAS NOT MENTIONED DURING THE SALES PROCESS) AND TO JUST WAIT UNTIL THE BLUE TEMPERATURE LIGHT GOES OUT BEFORE DRIVING THE CAR. WHEN TAKING THE CAR BACK TO THE DEALERSHIP FOR THE REPLACEMENT OF THE FRONT WINDSHIELD FOR 4
Complaint Details
| NHTSA Complaint ID | 1635382 |
| ODI Number | 11297850 |
| Date Filed | January 8, 2020 |
| Failure Date | August 19, 2019 |
| VIN | JF2SKAUC2KH |
Similar EXTERIOR LIGHTING Complaints for 2019 SUBARU FORESTER
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.