2017 FORD FUSION — Complaint #1623870
Open-data reference.
NHTSA Complaint about POWER TRAIN:SHIFT LINKAGE/CABLE/ROD filed November 26, 2019
NHTSA complaint #1623870 (ODI reference 11282403) concerns a 2017 FORD FUSION and was filed on November 26, 2019. The owner reports the failure occurred on November 24, 2019. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as power train:shift linkage/cable/rod, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar power train:shift linkage/cable/rod failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
WHEN BACKING FROM A PARKING SPACE, THE VEHICLE WOULD NOT SHIFT TO ANY GEAR OR NEUTRAL. NO WARNING OR INDICATION OF ANY PROBLEM, IT JUST QUIT RIGHT IN THE MIDDLE OF A PARKING LOT. VEHICLE SHIFTER KEPT RETURNING TO PARK AND WOULD NOT MOVE! VERY DANGEROUS. MECHANIC SAID THE SHIFT CABLE BROKE. I SEE ON HERE THAT OTHERS HAVE HAD THE SAME ISSUE AND THERE WAS A RECALL UP TO THE 2017 MODELS. I THINK FORD NEEDS TO RECALL THE 2017 MODELS FOR THE SHIFT CABLE AS WELL BECAUSE IT'S OBVIOUSLY AN ISSUE. CAR HAS 80K MILES. TRANSMISSION WAS REPLACED AT 66K MILES. 2017 FORD FUSIONS ARE AWFUL AND DANGEROUS! DO YOUR CUSTOMERS MATTER, FORD?
Complaint Details
| NHTSA Complaint ID | 1623870 |
| ODI Number | 11282403 |
| Date Filed | November 26, 2019 |
| Failure Date | November 24, 2019 |
| VIN | 3FA6P0H79HR |
Similar POWER TRAIN:SHIFT LINKAGE/CABLE/ROD Complaints for 2017 FORD FUSION
The contact owns a 2017 Ford Fusion. The contact stated that upon reversing out of the driveway and attempting to shift to drive(D), the message "System Fault - Consult Manual" was displayed. The cont
The contact owns a 2017 Ford Fusion. The contact stated while his daughter was reversing out of the driveway at approximately 5 MPH, the vehicle failed to shift into gear. There was no warning light i
Was driving my cat and it popped up shift system fault. I couldn't move my car. It stalled in the middle of the road. I contacted several people about this. Found out the shifter cable came loose from
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.