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2002 DODGE RAM 1500 — Complaint #1524812

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR filed December 18, 2018

NHTSA complaint #1524812 (ODI reference 11162268) concerns a 2002 DODGE RAM 1500 and was filed on December 18, 2018. The owner reports the failure occurred on November 9, 2018. The vehicle had 170,000 miles on the odometer at the time of the incident. The report was geocoded to Alaska based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:fan/motor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE RAM 1500 cohort independently describe similar visibility:defroster/defogger/hvac system:fan/motor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 DODGE RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2002 DODGE RAM 1500
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
State
Alaska
Mileage
170,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE BLOWER MOTOR WIRING WAS DAMAGED IN THE VEHICLE AND FAILED TO PRODUCE HEAT IN COLD WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ANCHORAGE CHRYSLER, DODGE, JEEP (2601 EAST 5TH AVENUE, ANCHORAGE, AL 99501, 855-269-2609), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

Complaint Details

NHTSA Complaint ID 1524812
ODI Number 11162268
Date Filed December 18, 2018
Failure Date November 9, 2018
VIN 1D3HU18Z62J

Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR Complaints for 2002 DODGE RAM 1500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.