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2010 FORD ESCAPE — Complaint #1512229

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NHTSA Complaint about STEERING:COLUMN filed November 2, 2018

NHTSA complaint #1512229 (ODI reference 11144926) concerns a 2010 FORD ESCAPE and was filed on November 2, 2018. The owner reports the failure occurred on October 24, 2018. The vehicle had 98,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as steering:column, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar steering:column failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 FORD ESCAPE
Component
STEERING:COLUMN
State
New Jersey
Mileage
98,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING ABILITY FAILED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ALL AMERICAN FORD OF PARAMUS (375 N J-17, PARAMUS, NJ 07652) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS INSPECTED ON AUGUST 4, 2016 BY CUTTER FORD (98-015 KAMEHAMEHA HWY, AIEA, HI 96701) REGARDING NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE DEALER DETERMINED THAT NO REPAIRS WERE REQUIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Complaint Details

NHTSA Complaint ID 1512229
ODI Number 11144926
Date Filed November 2, 2018
Failure Date October 24, 2018
VIN 1FMCU9EGXAK

Similar STEERING:COLUMN Complaints for 2010 FORD ESCAPE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.