2012 GMC TERRAIN — Complaint #1492655
Open-data reference.
NHTSA Complaint about VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR filed August 20, 2018
NHTSA complaint #1492655 (ODI reference 11121070) concerns a 2012 GMC TERRAIN and was filed on August 20, 2018. The owner reports the failure occurred on August 10, 2018. The vehicle had 109,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as visibility:windshield wiper/washer:motor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC TERRAIN cohort independently describe similar visibility:windshield wiper/washer:motor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 GMC TERRAIN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 35 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. THE CONTACT HAD TO PULL THE VEHCLE OVER TO THE SIDE OF THE ROAD UNTIL THE RAIN STOPPED. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO COURTESY BUICK/GMC LAFAYETTE (4750 JOHNSTON STREET, LAFAYETTE, LA, 70506) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: 8-4506862182 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000. *TT UPDATED 11/19/18*JB
Complaint Details
| NHTSA Complaint ID | 1492655 |
| ODI Number | 11121070 |
| Date Filed | August 20, 2018 |
| Failure Date | August 10, 2018 |
| VIN | 2GKALMEK8C6 |
Similar VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR Complaints for 2012 GMC TERRAIN
The contact owns a 2012 GMC Terrain. The contact stated while driving 65 MPH in rain weather, the front windshield wipers stopped functioning. There was no warning light illuminated. The contact attem
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR THE R
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS DID NOT FUNCTION WHILE DRIVING. THE DEALER DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE M
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. DURING INCLEMENT WEATHER, THE WINDOW WIPERS CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.