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2012 GMC TERRAIN — Complaint #1315950

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NHTSA Complaint about VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR filed September 9, 2016

NHTSA complaint #1315950 (ODI reference 10905067) concerns a 2012 GMC TERRAIN and was filed on September 9, 2016. The owner reports the failure occurred on August 8, 2016. The vehicle had 46,802 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as visibility:windshield wiper/washer:motor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC TERRAIN cohort independently describe similar visibility:windshield wiper/washer:motor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 GMC TERRAIN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 GMC TERRAIN
Component
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
State
Ohio
Mileage
46,802 mi

Complaint Description

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. DURING INCLEMENT WEATHER, THE WINDOW WIPERS CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 10/19/16*LJ *TR

Complaint Details

NHTSA Complaint ID 1315950
ODI Number 10905067
Date Filed September 9, 2016
Failure Date August 8, 2016
VIN 2GKFLREK9C6

Similar VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR Complaints for 2012 GMC TERRAIN

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.