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2015 CHEVROLET SILVERADO 3500 — Complaint #1489021

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NHTSA Complaint about UNKNOWN OR OTHER filed August 6, 2018

NHTSA complaint #1489021 (ODI reference 11118200) concerns a 2015 CHEVROLET SILVERADO 3500 and was filed on August 6, 2018. The owner reports the failure occurred on July 20, 2018. The vehicle had 30,000 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 3500 cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CHEVROLET SILVERADO 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 CHEVROLET SILVERADO 3500
Component
UNKNOWN OR OTHER
State
Washington
Mileage
30,000 mi

Complaint Description

WE WERE TRAVELING ON I-465 OR I-90 OUTSIDE OF INDIANAPOLIS WITH OUR 2016 LANCE CAMPER MODEL 995 ON OUR 2015 SILVERADO 3500HD. WE STOPPED AT A REST AREA ON I-90 AND FOUND THE AWNING AND AWNING ROLLER FOR THE SLIDEOUT ON THE CAMPER HAD DISAPPEARED. I HAD BEEN DRIVING AT OR UNDER THE POSTED SPEED LIMITS WHEN THIS OCCURRED. THE MOUNTS, BOTH DAMAGED, WERE ALL THAT WERE LEFT. THE CAMPER SIDE WAS ALSO SLIGHTLY CRACKED ON ONE CORNER AND BULGED ON THE OTHER. IT COULD HAVE BEEN MUCH WORSE. LANCE HAS REPLIED TO MY COMPLAINT STATING IT WAS NOT A WARRANTY ITEM ANY MORE SO CLAIMED THEY HAD NO LIABILITY. MY CONCERN IS THAT THIS SHOULD NEVER HAVE HAPPENED AND I COULD HAVE HURT SOMEONE. THE AWNING IS MADE BY CAREFREE OF COLORADO FOR LANCE. I WANTED TO HAVE THIS RECORDED BECAUSE I HAVE HEARD OF ANECDOTAL INFORMATION OF OTHER SLIDE AWNINGS UNFURLING AND/OR COMING OFF SOME CAMPERS.

Complaint Details

NHTSA Complaint ID 1489021
ODI Number 11118200
Date Filed August 6, 2018
Failure Date July 20, 2018
VIN 172691

Similar UNKNOWN OR OTHER Complaints for 2015 CHEVROLET SILVERADO 3500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.