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2011 FORD FUSION — Complaint #1480474

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NHTSA Complaint about STEERING:RACK AND PINION filed July 5, 2018

NHTSA complaint #1480474 (ODI reference 11109590) concerns a 2011 FORD FUSION and was filed on July 5, 2018. The owner reports the failure occurred on July 3, 2018. The vehicle had 125,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar steering:rack and pinion failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 FORD FUSION
Component
STEERING:RACK AND PINION
State
North Carolina
Mileage
125,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER REFUELING AT A FUEL STATION, THE VEHICLE WAS STARTED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *TT CONTACT STATES VEHICLE WAS TAKEN RANDY MARION FORD IN STATESVILLE, NC. *TT

Complaint Details

NHTSA Complaint ID 1480474
ODI Number 11109590
Date Filed July 5, 2018
Failure Date July 3, 2018
VIN 3FAHP0HA5BR

Similar STEERING:RACK AND PINION Complaints for 2011 FORD FUSION

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.