2004 DODGE RAM 2500 — Complaint #1472081
Open-data reference.
NHTSA Complaint about STEERING:GEAR BOX (OTHER THAN RACK AND PINION) filed May 30, 2018
NHTSA complaint #1472081 (ODI reference 11098803) concerns a 2004 DODGE RAM 2500 and was filed on May 30, 2018. The owner reports the failure occurred on May 26, 2018. The vehicle had 152,073 miles on the odometer at the time of the incident. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as steering:gear box (other than rack and pinion), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE RAM 2500 cohort independently describe similar steering:gear box (other than rack and pinion) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 DODGE RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING GEAR BOX SIDE BOLT SHEARED IN HALF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MECHANIC INFORMED THE CONTACT OF A POSSIBLE RECALL, BUT THE CONTACT DID NOT HAVE THE RECALL INFORMATION AVAILABLE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF GRANTS PASS (1421 NE 6TH ST, GRANTS PASS, OR 97526) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 152,073.
Complaint Details
| NHTSA Complaint ID | 1472081 |
| ODI Number | 11098803 |
| Date Filed | May 30, 2018 |
| Failure Date | May 26, 2018 |
| VIN | 3D7KU28C94G |
Similar STEERING:GEAR BOX (OTHER THAN RACK AND PINION) Complaints for 2004 DODGE RAM 2500
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE REVERSING INTO THE DRIVEWAY THE STEERING GEAR BOX OUTPUT SHAFT FRACTURED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO MOVE. THE
2004 DODGE RAM 2500 STEERING BOX LEAK. CONSUMER STATES THAT SERVICE TECHNICIAN AND SERVICE MANAGER NOTICED THAT THERE WAS A SIGNIFICANT LEAK AT THE TOP AND BOTTOM SEAL. MECHANIC DETERMINED THAT THE ST
WHILE MAKING A RIGHT OR LEFT TURN THE STEERING MAKES A LOUD HISSING SOUND.THIS STEERING SYSTEM IS ALSO CONNECTED TO MY BRAKE SYSTEM. CALLED HYDRO-BOOST. IT SEEMS LIKE THE STEERING OIL IS BYPASSING THR
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.