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2011 JEEP GRAND CHEROKEE — Complaint #1465632

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NHTSA Complaint about INTERIOR LIGHTING filed May 2, 2018

NHTSA complaint #1465632 (ODI reference 11091421) concerns a 2011 JEEP GRAND CHEROKEE and was filed on May 2, 2018. The owner reports the failure occurred on April 27, 2018. The vehicle had 83,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as interior lighting, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar interior lighting failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 JEEP GRAND CHEROKEE
Component
INTERIOR LIGHTING
State
Pennsylvania
Mileage
83,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY, THE ALTERNATOR ASSEMBLY, AND THE PCM. THE ALTERNATOR ASSEMBLY WAS EXTREMELY WARM INTERNALLY, WHICH AFFECTED THE PCM. THE VEHICLE HAD TO BE TURNED OFF DURING THE REPAIR TO FURTHER DIAGNOSE THE PCM INTERNAL VOLTAGE SHORTAGE. THE DEALER (FRED BEANS CHRYSLER DODGE JEEP RAM, 858 N EASTON RD, DOYLESTOWN, PA 18902, (215) 348-7500) WAS AWARE THAT THERE WERE TWO RECALLS FOR NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). A REPAIR APPOINTMENT WAS SCHEDULED FOR MAY 10, 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE YEAR WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPA

Complaint Details

NHTSA Complaint ID 1465632
ODI Number 11091421
Date Filed May 2, 2018
Failure Date April 27, 2018
VIN 1J4RR6GT9BC

Similar INTERIOR LIGHTING Complaints for 2011 JEEP GRAND CHEROKEE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.