2011 JEEP GRAND CHEROKEE — Complaint #1385250
Open-data reference.
NHTSA Complaint about INTERIOR LIGHTING filed June 16, 2017
NHTSA complaint #1385250 (ODI reference 10995541) concerns a 2011 JEEP GRAND CHEROKEE and was filed on June 16, 2017. The owner reports the failure occurred on June 14, 2017. The vehicle had 91,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as interior lighting, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar interior lighting failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, A NOISE WAS HEARD FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (DEKALB TIRE & AUTOMOTIVE SERVICE LOCATED AT 2089 NORTHLAKE PKWY, TUCKER, GA 30084; (770) 938-3680) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 91,000. THE CONSUMER REQUESTED A REIMBURSEMENT FOR THE ALTERNATOR FAILURE, COSTS FOR RELATED DAMAGES, BATTERY, AND ELECTRONIC CONTROL MODULE. UPDATED 10/02/2017*JS
Complaint Details
| NHTSA Complaint ID | 1385250 |
| ODI Number | 10995541 |
| Date Filed | June 16, 2017 |
| Failure Date | June 14, 2017 |
| VIN | 1J4RR4GG6BC |
Similar INTERIOR LIGHTING Complaints for 2011 JEEP GRAND CHEROKEE
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle shut off inadvertently. The contact was able to pull over to an open lane, where the vehicle stopped.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY, THE ALTER
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PARTS TO DO THE REPAIR WERE UNAVAILA
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BR
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BR
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.