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2007 SUBARU OUTBACK — Complaint #1453750

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NHTSA Complaint about EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT filed March 12, 2018

NHTSA complaint #1453750 (ODI reference 11078657) concerns a 2007 SUBARU OUTBACK and was filed on March 12, 2018. The owner reports the failure occurred on March 10, 2018. The vehicle had 160,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as equipment:mechanical:accessory scissor/screw/bottle jack/lift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU OUTBACK cohort independently describe similar equipment:mechanical:accessory scissor/screw/bottle jack/lift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 SUBARU OUTBACK shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2007 SUBARU OUTBACK
Component
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
State
Florida
Mileage
160,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. WHILE ATTEMPTING TO REPLACE A FLAT FRONT DRIVER'S SIDE TIRE, THE JACK COLLAPSED. THE CONTACT STATED THAT THE JACK FAILED TO HOLD THE VEHICLE'S WEIGHT. AT THE TIME OF THE FAILURE, THE VEHICLE WAS IN THE GARAGE AT THE CONTACT'S RESIDENCE ON A FLAT SURFACE AND THE JACK WAS PROPERLY INSERTED INTO THE LIFT AREA SUGGESTED BY THE VEHICLE MANUFACTURER. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Complaint Details

NHTSA Complaint ID 1453750
ODI Number 11078657
Date Filed March 12, 2018
Failure Date March 10, 2018
VIN 4S4BP61C477

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.