2000 DODGE DURANGO — Complaint #1366482
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:HUB filed March 28, 2017
NHTSA complaint #1366482 (ODI reference 10968884) concerns a 2000 DODGE DURANGO and was filed on March 28, 2017. The owner reports the failure occurred on May 16, 2015. The vehicle had 125,000 miles on the odometer at the time of the incident. The report was geocoded to Arkansas based on the filer's self-reported location. The affected component is categorized as suspension:front:hub, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE DURANGO cohort independently describe similar suspension:front:hub failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 DODGE DURANGO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE LOWERED TO THE GROUND AND SMOKE BEGAN TO EMIT FROM THE VEHICLE. IN ADDITION, THE FRONT UPPER AND LOWER BALL JOINTS BENT INWARD AND NEEDED TO BE REPLACED. ON TWO SEPARATE OCCASIONS, THE RADIATOR FAILED TO OPERATE AND CAUSED THE COOLING SYSTEM TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL HUB BEARING, FRONT UPPER AND LOWER BALL JOINTS, AND COLD AIR INTAKE SYSTEM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V596000 (SUSPENSION), 06E024000 (ENGINE AND ENGINE COOLING) OR 08E064000 (SUSPENSION). THE FAILURE MILEAGE WAS 125,000.
Complaint Details
| NHTSA Complaint ID | 1366482 |
| ODI Number | 10968884 |
| Date Filed | March 28, 2017 |
| Failure Date | May 16, 2015 |
| VIN | 1B4HR28Y4YF |
Similar SUSPENSION:FRONT:HUB Complaints for 2000 DODGE DURANGO
CONSUMER HEARD A NOISE COMING FROM VEHICLE WHEN TURNING LEFT. THE CONSUMER HAD A MECHANIC INSPECT THE VEHICLE AND WHEN HE REMOVED THE WHEEL THE HUB FELL IN HIS HAND IN SEVERAL PIECES. *TS *NM
WHILE DRIVING INTO THE DRIVEWAY ABS BRAKE LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. THERE WAS A LOUD NOISE THAT CAME FROM THE FRONT. THE WHEEL, HUB, AND BEARING CAME COMPLETELY OFF THE VEHICLE CAUS
BOTH FRONT HUBS ARE BAD CAUSING BOTH TIRES TO WOBBLE AND SWAY ON TURNS. TIRES ARE NOW WORN OUT COMPLETELY ON INSIDE. *LA
CONESUMER STATES FRONT HUB BEARING IS WEARING PREMATURELY , CAUSING A LOUD NOISE . DEALER NOTIFIED. *AK
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.